During the first downturn of the decade, CEO Chip Conley was inspired by the work of Abraham Maslow and applied the famed psychologist’s motivation theory to his hospitality business—tripling the company’s revenues over the next five years. When Chip shifted his organization’s focus to the higher human needs of his Employees, Customers and Investors, the employee turnover rate dropped to one-third of the industry average, customer satisfaction scores soared, and investors agreed to weather the economic storm together.

“PEAK inspires us to achieve extraordinary leaps in the quality of stakeholder relationships. Participate in these programs to inspire your team and transform your thinking .”
   - Willa Seldon, CEO, Glide Foundation
"I believe applying PEAK can help you to create deeper loyalty and partnerships and differentiate your company. These assets can give you a competitive edge regardless of the economic climate."                           - Howard Hyman, EVP, Fremont Bank

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Is your organization performing at its peak?

PEAK Mojo

For detailed information visit PEAK Organizations

PEAK programs enable organizations to generate deep loyalty, increase performance and differentiation in the marketplace. Depending on the extent of change desired, you can choose between seminars or strategy sessions.

EXPERIENCE PEAK PRINCIPLES

One-Day Seminar: Begin your organization's conversation about how deepening relationships with your key stakeholders (employees, customers and investors) and attending to your company culture can improve business performance.

CULTIVATE AN INSPIRED WORKPLACE

One-Day Seminar: Gain a new perspective and pragmatic framework to about what motivates and inspires your employees and how your practices and culture can support these efforts.

Two-Day Strategy Session: Collectively prioritize and plan future managerial and organizational practices to cultivate an inspired workplace.

DEVELOP AN EVANGELICAL CUSTOMER BASE

One-Day Seminar: Gain a new perspective and pragmatic framework about your customers' desires and unrecognized needs and how your culture can support these aspirations.

Two-Day Strategy Session: Collectively prioritize and plan future customer offerings and services to develop an evangelical customer base.